How to Return
HaoDi / 2009-03-18
How to Return:
Customer satisfaction is extremely important to our company, so we make the greatest effort to ensure the
quality of the products which the customers received, if the products we distributed have quality problems,
please do not hesitate to contact our customer service staff. After it has been confirmed, we will be at the
next delivery for you to change the same or similar products, or can also deal with handling returns and
1, Confirm orders, no product quality problem can not be returned;
2, Please check on the spot, is not returned after receipt;
3, All products can not be returned once opened;
4, Because of the quality questions need to return, please retain the original product, if the returned products are a result of our mistakes, we will pay the return shipping costs.
Partial Return terms:
If the products are other circumstances, such as attachment loss, have been used, damaged or any
damage caused by man-made and so on, we are only responsible for a partial refund. About the amount of
the refund based on our professional test results. For dotvv.net the only absolute discretion, so are free to
decide whether the product is indeed flawed.
